Are you preparing for entry into the next phase of a productive social life, or helping your company meet and maintain its image of excellence? I would love to help you accomplish your goals.
Proven time and again - can-do knowledge of etiquette guidelines and practices helps people achieve a higher level of comfort and confidence when interacting with and leading others.
While it is true that some people seem more social and charismatic than others, learning the soft skills of etiquette enhances your natural-born skills and creates a depth of knowledge that even the most introverted of personalities can put to use to make workplace interactions and social occasions enjoyable experiences.
People do business and interact with those they know, like, and trust. Employers are looking for employees who demonstrate not just technical skills and know-how, but people skills and practiced professional etiquette skills.
Adeptly interfacing with associates, clients, customers, instructors, and fellow learners in a polite, authentic manner helps you conduct business more effectively, and also can benefit your personal life.
In a world in which “private” so quickly turns “public,” etiquette skills add great value to anyone’s soft skills toolbox.
The proper handshake and greeting others professionally; Preparation before an event; Body language - what do you want to communicate?; Introducing yourself and others; Remembering names; Conversations and socializing; What to do with your hands at a reception — holding the plate, glass, napkin and shaking hands at the same time; The food table and appetizers; Giving and receiving business cards, following up; Written thank-you notes.
Presenting yourself with positivity; Posture and body language; Smile, eye contact and the handshake; Sitting and standing; Gestures and distractions; Personal space awareness and sensitivity of others’ space; Speaking and listening timing tips; Deconstructing the perfect handshakes; Good grooming; Professional attire and how to know you look your very best; Mobile devices: a whole new era.
Reading your place setting as a map, Table setting logic, Approaching the table, Where and when to sit, The critical role of the host, Being a great guest; Table etiquette Do’s and Don’t’s and avoiding faux pas; American and Continental Dining Styles; Proper Use of the Napkin, Passing food; Holding your dining tools correctly; Conversation and the table; Personal and Common Space at the table, When you have to be excused; mobile devices; Hosting or Attending a business lunch at a restaurant; Being recognizably respectful when dining with others.
Short sessions, half-day, or full-day sessions can be customized to meet your organizational goals.